Charges : London & Highlands £50; Ireland & Northern Ireland £99; all other mainland UK areas £40. Customers out with mainland UK will be asked to telephone for carriage charges before they complete their order.
Delivery: Orders are delivered by various means, usually by Tail lift vehicle. Please note that our general Delivery Service and those of our delivery Partners may involve deliveries being completed between the hours of 7.00am to 6.00pm. Due to insurance and health and safety regulations we are unable to transport goods into a Customer’s property.95% of our deliveries will arrive on a pallet and will be delivered to the nearest accessible location (Kerbside Delivery). If goods are delivered on a pallet – the items on the pallet will not be broken down or discharged by the delivery driver.
Whilst every effort will be made to deliver your product to the nearest available delivery point, hazards or obstructions e.g. steps, lifts, uneven or gravel paths / driveways may necessitate the delivery being made to an alternative location nearest to the delivery vehicle.
We dispatch our samples and small order consignments through appointed couriers. When placing your order, please provide, wherever possible, a mobile telephone number, as this will improve the level of service our delivery partners are able to provide to you.
Due to Insurance and Health & Safety regulations, neither Tedesco Tiling and Terrazzo, nor the representatives of our Delivery Companies are able to take any goods into a Customers property.
Also note that due to Geographical constraints, deliveries to some postcodes may incur a surcharge (Highlands and Islands)
Additionally, we cannot deliver to addresses outside the UK
Fulfilment Process: Once the payment card has been security checked, the order will be forwarded to the relevant delivery company. The delivery company will telephone the customer to arrange a convenient time for delivery for a Standard 3-5 Day Delivery.
Late Delivery: We would advise you not to book a tiler or any other tradesperson until you have received your order. Tedesco Tiling and Terrazzo will not liable for any financial loss to you, incurred through late or incorrect delivery.
Technical Help: Should you require any further assistance with any of our products, please view our Contact Us page.